Abbott | Human Factors Consultant 2018 - 2020

EP System Graphic User Interface (GUI) Prototype Designer

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HealthPartners | Lead UX Design Consultant 2017 & Service Designer 2021-2022

Revised Prototype for Authenticated Home Page
Revised Prototype for Authenticated Home Page

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Password: HP#1
Prototype Redesign with Care Team DRAFT
Prototype Redesign with Care Team DRAFT

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Password: HP#1
Authenticated Home Page with Care Team
Authenticated Home Page with Care Team

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Password: HP#1
New Member DRAFT Onboarding Experience
New Member DRAFT Onboarding Experience

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Password: HP#1
Member & Patient Journey Map
Member & Patient Journey Map

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Password: HP#1
Service Blueprint
Service Blueprint

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Password: HP#1
UX Research Plan
UX Research Plan

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Password: HP#1

3m | UX Consultant 2014 & 2017

UX Research Lead on 3M Bench-2-Bench project to determine viability & desirability of video chat as a new tool for 3M Application Engineers to better answer customer product questions.

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Password: 3M#!

UX Design Lead on 3M Customer Portal project.

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Password: 3M#1

Research Summary
Research Summary

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Password: 3M#1

 
Main Deliverables
Main Deliverables

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Password: 3M#1

 
Current State Customer Journey Map
Current State Customer Journey Map

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Password: 3M#1

 
Phase 1 Future State Customer Journey Map
Phase 1 Future State Customer Journey Map

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Password: 3M#1
Phase 2 Future State Customer Journey Map
Phase 2 Future State Customer Journey Map

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Password: 3M#1

 
Concept Bench-2-Bench Customer Card
Concept Bench-2-Bench Customer Card

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Password: 3M#1
Wireframe Prototypes
Wireframe Prototypes

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Password: 3M#1
User Stories
User Stories

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Password: 3M#1
User Experience Road Map
User Experience Road Map

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Password: 3M#1
Customer Persona
Customer Persona

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Password: 3M#1
Customer Survey Results
Customer Survey Results

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Password: 3M#1
Inside Sales Ride Along
Inside Sales Ride Along

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Password: 3M#1
Application Engineer Research Findings
Application Engineer Research Findings

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Password: 3M#1
Product Application Support Research Findings
Product Application Support Research Findings

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Password: 3M#1
Solution Comparison Continuum
Solution Comparison Continuum
3M Customer Portal
3M Customer Portal

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Password: 3M#1

Medtronic | Principal Human Factors Engineer 2005-2020

Sales Connection App Indigo Prototype
Sales Connection App Indigo Prototype

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Password: MDT#1
Diagnostics Portal App Indigo Prototype
Diagnostics Portal App Indigo Prototype

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Compliance Navigator App Indigo Prototype
Compliance Navigator App Indigo Prototype

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Password: MDT#1
Reveal LINQ Tablet App Indigo Prototype
Reveal LINQ Tablet App Indigo Prototype
NetResponse App Indigo Prototype
NetResponse App Indigo Prototype

Cardiocom acquired by Medtronic.

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Password: Cardio#1
Cardiocom NetResponse Indigo Prototype
Cardiocom NetResponse Indigo Prototype

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Password: Cardio#1
Lead Human Factors Scientist for Patient Assistant
Lead Human Factors Scientist for Patient Assistant

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Lead Human Factors Scientist for Reveal LINQ
Lead Human Factors Scientist for Reveal LINQ

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CareLink Network
CareLink Network

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Lead Human Factors Scientist for CareLink Express
Lead Human Factors Scientist for CareLink Express

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Lead Human Factors Scientist for Reveal LINQ Mobile Manager app
Lead Human Factors Scientist for Reveal LINQ Mobile Manager app

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EP Fellows Education Portal
EP Fellows Education Portal
EP Fellows Tracing of the Month
EP Fellows Tracing of the Month
EP Fellows Case of the Month
EP Fellows Case of the Month
2090 Programmer Redesign Concept
2090 Programmer Redesign Concept

Tsheets | UX Research Lead to Ideate Team Collaboration Concept Feature 2016

UX Research Lead to ideate research process for Google Calendar Team Collaboration and Project Management feature.

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Password: Google#1

User Experience Research Process
User Experience Research Process

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Password: Google#1

Insignia Systems | Lead UX Designer 2016

Lead UX Designer for a B2B web application to generate proposals.

B2B Proposal Web Application
B2B Proposal Web Application

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Purina | Lead UX Designer 2016

Lead UX Designer for Purina Customer eCommerce project.

Lead UX Designer for Purina Customer Dashboard project.

Customer eCommerce Indigo Prototype
Customer eCommerce Indigo Prototype

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Customer Dashboard Indigo Prototype
Customer Dashboard Indigo Prototype

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Land O'Lakes | Lead UX Design Consultant 2015

User Experience Lead for redesign of https://www.landolakesinc.com/

LandOLakesInc.com Redesign Project
LandOLakesInc.com Redesign Project

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Land O'Lakes Inc. Redesign UX Specifications
Land O'Lakes Inc. Redesign UX Specifications

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Password: LOL#1
Careers Mobile Indigo Prototype
Careers Mobile Indigo Prototype

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Password: LOL#1
Home Page HTML Wireframe Prototype
Home Page HTML Wireframe Prototype

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BlueStem Brands Inc. | Lead UX Designer 2014-2015

Lead UX Designer on responsive design of Fingerhut and Gettington web properties.

Lead UX Designer on Fingerhut native app.

Fingerhut Native App Indigo Prototype
Fingerhut Native App Indigo Prototype

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Fingerhut Responsive Design
Fingerhut Responsive Design

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Gettington Responsive Design
Gettington Responsive Design

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Fingerhut Customer Journey Map
Fingerhut Customer Journey Map

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United HealthCare | Lead UX Designer 2013

Lead UX Design Consultant on the TRICARE Military Veterans web portal.

UHG TRICARE Military & Veterans Portal Wireframes
UHG TRICARE Military & Veterans Portal Wireframes

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UHG TRICARE Web Portal
UHG TRICARE Web Portal

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Anthem | Lead UX Designer 2012-2013

Lead UX Designer on the Consumer Shopping Portal project.

Consumer Shopping Portal Axure Wireframes
Consumer Shopping Portal Axure Wireframes

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Google Healthcare Indigo Prototype
Google Healthcare Indigo Prototype

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Password: Wellpoint2013
Mobile Shop for Plans Indigo Prototype
Mobile Shop for Plans Indigo Prototype

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Password: wellpoint2013
Shop for Insurance & Application Capture Axure Wireframes
Shop for Insurance & Application Capture Axure Wireframes

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Password: wellpoint2013

Brady Corporation | Lead UX Designer 2011-2012

Lead UX Designer on Brady LINK360 web, tablet, and mobile application.

Brady LINK360 Lockout/Tagout Web Application
Brady LINK360 Lockout/Tagout Web Application

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Brady LINK360 Lockout/Tagout Android App
Brady LINK360 Lockout/Tagout Android App

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Designing and Engineering Time | Reviewer 2008

Reviewed and provided comments.

(See Praise and Acknowledgments)

Reviewer
Reviewer

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JASC Software | Lead UI Designer 2000-2001

Lead UI Designer for Paint Shop Pro 7

Paint Shop Pro 7
Paint Shop Pro 7

Lead UI Designer
After Shot
After Shot

Lead UI Designer
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